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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

848 REPLIES 848
michele88401
Investigator
Investigator

Yes I got one today. Saying I have 12,000 unused points which will expire in 2 days.  The website looks really convincing but I didn't think it was real because the rewards they are offering are worth a lot of money.  So I googled it.  And here I am.  Glad I didn't fall for it. 

What if the link has been clicked on?

XRaySpeX
EE Community Star
EE Community Star

@RA3471 : If you entered any personal details you may have to a) check with your bank, b) change your bank card and/or c) change your EE a/c password

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Steviewizkid
Established Contributor
Established Contributor
Did you enter any personal information like bank details or name and address? If you did provide your bank details I would recommend you contact the bank ASAP and tell them what happened and they will check your account to see if any payments have been taken and put a stop to them you also ask them to replace your bank cards.

Sent from Outlook for Android<>
No I didn't enter any personal details.  I knew it was a scam.  I googled it, confirmed it was a scam, and deleted it. 
pixie7330
Visitor

Yes this happened to me and like an idiot I fell for it. Fortunately my bank spotted it before any real damage was done . First time I’ve ever fallen for a scam but it was so realistic 

I agree it was super realistic! 


Sent from Yahoo Mail for iPhone
C-jennings
Established Contributor
Established Contributor

The scam has been going around for sometime now and unfortunately some people have got caught out however if people keep posting on here and reporting the message to 7726 then it will help others.

I understand why people get caught out the way the message is laid out saying:

"You have 12,000 unused points which will expire in 2 days"

That gives the recipient a sense of urgency as no one likes to loose anything, and that's how it's designed to make you think:

"Oh no I can't loose them I'd better be quick"

Then your taken to a convincing fake website.

It's horrible to see or hear that people are caught out and the worst is they blame themselves and they shouldn't, it's the scammers at fault and every person has those caught off guard moments where your not thinking.

So keep posting and reporting the message to 7726 guys and help the people that get the message for the first time.

@C-jennings : Yes, obvious signs of being scammed generally:

  1. Being rushed to make a decision.
  2. Getting something for nothing or too cheap.
  3. URL links that fake a reputable site.
  4. Bad English.
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP