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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

856 REPLIES 856
XRaySpeX
EE Community Star
EE Community Star

@Swervej : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

What a coincidence! You all won 12,739 points!

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Kirsty0508
Visitor

****

This website came in a text that said I had points to redeem. - I can supposedly redeem something in exchange for the points I apparently have. Is this legit, or a scam?

[Mod edit - removed spam link. Please do not post suspicious links in the community]

 

Hi @Kirsty0508 

Yes it is a scam, there are a few posts now about this with slightly different links. 

All fake and scams.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

@Kirsty0508 : It's obviously a scam! The link in it is not even to EE (domain ee.co.uk).

There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ginger4cat
Investigator
Investigator

Yes I have is it a scam?

I got that

Yes I called ee they don’t do points! Report it by texting to 7726


Sent from Yahoo Mail for iPhone
God I would have thought this would have been stopped by now, you have done the right thing by reporting it and as long as you didn't click on any of the links you should be OK on the other hand if you did contact your bank ASAP and they should be able to block any payments made to them it may also be a good idea to cancel your debit card and ask the for a new one.

Sent from Outlook for Android<>
Ginger4cat
Investigator
Investigator

I looked at what was available for the amount of points do I have to do anything?

Steviewizkid
Established Contributor
Established Contributor
As long as you didn't enter any of your bank details you should be fine if you have please contact your bank ASAP they will be able to cancel any payments they have tried to take and will issue you with a new card

Sent from Outlook for Android<>