Message scam about rewards points from EE
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09-11-2023 05:24 PM
Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?
Solved! See the answer below or view the solution in context.
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19-04-2024 06:24 PM
Hi the good thing is you haven't put any other details in such as bank details as for your phone number It is a scam so if you receive any messages or phone calls just be a little more cautious and check things just to be certain they are legit.
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19-04-2024 06:41 PM
Did you enter any personal details such as passwords and bank details?
If you have provided your personal details and bank details please notify your bank as soon as possible and change your passwords for any account that uses the same details.
Leanne.
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19-04-2024
06:59 PM
- last edited on
20-04-2024
04:33 PM
by
MikeT
Hi from EE, We've notice that the EE Points in your account (5340 points) will expire in 3 working days. Please redeem the points for available rewards in time. Visit [URL removed] for more information.
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19-04-2024 07:05 PM
A PYNAERT
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19-04-2024 07:15 PM
and I have two of them....
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20-04-2024 06:17 PM
@KevinY1 : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to access your a/c.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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21-04-2024 12:22 PM
They contact you within an hour after being on either EE website or on a phone call, it's an internal breach that I.T still haven't addressed. I've explained as well, why hasn't EE contacted all customers or put a notification in the local papers about said scam,Pretty much because it could damage their stocks and shares. Every customer that's with EE should be informed of this Scam,as not all customers access the Forum. I've done experiments it happens just after a call, or Web browse on EE'S sites. I've had it 4 four times now and all within an hour of calling EE. 🤔😡
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21-04-2024 01:04 PM
more or less the same. So much of this is from India and they are getting
raided every day so it tells us there is loads of it going on. Think I'm
going to end my contract with EE because of this particular problem that
has not been resolved and basically nothing has changed. Sincerely Anthony
A PYNAERT
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21-04-2024
02:44 PM
- last edited on
21-04-2024
04:38 PM
by
MikeT
Hi Margih62,
Yes. I received the following from +44 7435 324265 at 13:59 on 21/04/2024 :- "Hi from EE, We've notice that the EE Points in your account (5340 points) will expire in 3 working days. Please redeem the points for available rewards in time. Visit [URL removed for safety reasons] for more information."
According to https://gbr.areacodebase.com/node/85273 +44-7435 numbers are
- Number Type : M (Mobile, Cellular)
- Carrier Name : Vodafone Uk Ltd
If +44 7435 324265 is on Vodafone, it can't be EE.
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21-04-2024 03:21 PM
Just had the one. Tried to report it but it seems EE got there firs and reported it to themselves. I got a thanks for reporting as spam without actually reporting it. EE seem on the ball with this one.