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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

752 REPLIES 752
Steviewizkid
Established Contributor
Established Contributor
It's a scam do not enter any of your details and report it to EE
That's egzacly what it said on mine, it's a scam
XRaySpeX
EE Community Star
EE Community Star

@Jenni21 , @Phil194  , @CarlJ1 : Yes, it's a scam. See all the others!

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
RachBan
Visitor

I knew this was a scam but I accidentally clicked the link 😩

 

What happens now?! Are they now going to hack everything on my device?!

I had email saying I have reward point to spend which will run out in 3 days,I have looked into this found out its a scam

XRaySpeX
EE Community Star
EE Community Star

@RachBan : As long as you just clicked the link & nowt more you'll be OK. It's only when you start filling in their Qs that you give yourself away.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
MadMac79
Visitor

How do I forward a message without a screenshot of it?

MMs isnt working, Samsung user

Leanne_T
EE Community Support Team

Hi @CarlJ1 @RachBan 

That isn't a genuine message from EE.

Please forward any text message to 7726, or report any phishing emails referring to EE to phishing@ee.co.uk

Our Online Security: Avoid and Prevent Scams | EE Help page has information on reporting any scams to our security team

Leanne.

Leanne_T
EE Community Support Team

Hi @MadMac79 

Please copy the message and send as a text message to 7726, followed by the number that send the text. 

Leanne.

wendyswann
Explorer

Yes I have just received one, EE obviously not done anything about it yet.