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Message scam about rewards points from EE

Margih62
Investigator
Investigator

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

752 REPLIES 752
 
Christopher_G
EE Community Support Team

Hi all.

Please forward these messages to 7726 (free message). The messages will then be investigated by a security team.
Chris

Screenshot_20231113_074358_Messages.jpg

Good Morning 

Sorry was unable to send via text

Thank you

Leanne_T
EE Community Support Team

Morning @Littlefairy 

Welcome to the EE Community. 

That isn't a genuine message from EE.

Please report it by forwarding the message to 7726.

Our Online Security: Avoid and Prevent Scams | EE Help page has information on reporting any scams to our security team

Leanne.

Leanne_T
EE Community Support Team

Hi @waynes4 

Thanks for letting everyone know.

Please report the scam text message by forwarding to 7726.

Our Online Security: Avoid and Prevent Scams | EE Help page has information on reporting any scams to our security team

Leanne. 

CptnGrumpy
Visitor

Had several of these since joining EE last month. They have now started arriving at 1-2am in the Morning

Leanne_T
EE Community Support Team

Hi @CptnGrumpy 

I am sorry to hear you are receiving these scam messages. 

Please forward these messages to 7726 and the scam messages will be investigated by the security team.

Leanne.

Apparently it's doing the rounds trying to get people to click the link , it's a scam 😒  

Karen198
Visitor

I have been receiving strange text messages about "points"i have won with ee.is this legit or a scam?

Chris_B
EE Community Star
EE Community Star

@Karen198  It’s a scam,  forward the message to 7726 then the number when prompted. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.