09-11-2023 05:24 PM
Hi is anyone else getting messages supposed to be from EE saying they've got thousands of rewards points that's going to be lost in 2 days if they dont click on the link to spend them?
Solved! See the answer below or view the solution in context.
13-11-2023 12:47 AM
13-11-2023 07:40 AM
Hi all.
Please forward these messages to 7726 (free message). The messages will then be investigated by a security team.
Chris
13-11-2023 07:47 AM
Good Morning
Sorry was unable to send via text
Thank you
13-11-2023 08:07 AM
Morning @Littlefairy
Welcome to the EE Community.
That isn't a genuine message from EE.
Please report it by forwarding the message to 7726.
Our Online Security: Avoid and Prevent Scams | EE Help page has information on reporting any scams to our security team
Leanne.
13-11-2023 08:08 AM
Hi @waynes4
Thanks for letting everyone know.
Please report the scam text message by forwarding to 7726.
Our Online Security: Avoid and Prevent Scams | EE Help page has information on reporting any scams to our security team
Leanne.
13-11-2023 09:18 AM
Had several of these since joining EE last month. They have now started arriving at 1-2am in the Morning
13-11-2023 09:22 AM
Hi @CptnGrumpy
I am sorry to hear you are receiving these scam messages.
Please forward these messages to 7726 and the scam messages will be investigated by the security team.
Leanne.
13-11-2023 10:45 AM
Apparently it's doing the rounds trying to get people to click the link , it's a scam 😒
13-11-2023 01:54 PM
I have been receiving strange text messages about "points"i have won with ee.is this legit or a scam?
13-11-2023 02:34 PM
@Karen198 It’s a scam, forward the message to 7726 then the number when prompted.