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Is this a scam text please help

tigertoes0785
Contributor
Contributor

I received a text from EE asking me to click on a link https://discover.ee.co.uk/ XmasAdvent_Calendar/N5x1u4 asking me to simply update my marketing preferences and the chance to win one of thousands of vouchers. 

I didn’t click on the link but typed it in on my iPad it asked for my mobile number to verify I was an ee customer, which I did and got a OTP code I entered and it came up with a form asking my name and something else I can’t remember as I panicked and closed the window down. I didn’t want to put my number in again Is this a scam does anyone know I’m 67 years old and am really panicking they will have somehow got into my account now. Can anyone help please and thank you.

15 REPLIES 15

How do I reply as a private message please?

Thanks

 

Suraya

Leanne_T
EE Community Support Team

Hi @Suraya1 

Please go to your messages here and reply to my message I have sent 🙂

Leanne.

Suraya1
Investigator
Investigator

Hiya - have tried this on both my phone and PC and still getting the message that code max limit reached 😞

 

Thanks

Leanne_T
EE Community Support Team

Hi @Suraya1 

Can you please try clearing all cookies and cache again now and opening a new web browser after this please? 

Leanne.

Suraya1
Investigator
Investigator

Still no joy!  Cleared everything again - same error message.

Leanne_T
EE Community Support Team

Please check your community messages again please, I have sent you another message @Suraya1 

Leanne.