18-11-2022 08:49 PM
I received a text from EE asking me to click on a link https://discover.ee.co.uk/ XmasAdvent_Calendar/N5x1u4 asking me to simply update my marketing preferences and the chance to win one of thousands of vouchers.
I didn’t click on the link but typed it in on my iPad it asked for my mobile number to verify I was an ee customer, which I did and got a OTP code I entered and it came up with a form asking my name and something else I can’t remember as I panicked and closed the window down. I didn’t want to put my number in again Is this a scam does anyone know I’m 67 years old and am really panicking they will have somehow got into my account now. Can anyone help please and thank you.
Solved! See the answer below or view the solution in context.
14-12-2023 03:49 PM
How do I reply as a private message please?
Thanks
Suraya
14-12-2023 03:51 PM
14-12-2023 04:40 PM
Hiya - have tried this on both my phone and PC and still getting the message that code max limit reached 😞
Thanks
14-12-2023 04:41 PM
Hi @Suraya1
Can you please try clearing all cookies and cache again now and opening a new web browser after this please?
Leanne.
14-12-2023 04:45 PM
Still no joy! Cleared everything again - same error message.
14-12-2023 05:09 PM
Please check your community messages again please, I have sent you another message @Suraya1
Leanne.