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Free gift offer from EE,is this a scam?

Shauncoppock
Visitor

I received a notification from what looked like EE saying I'm eligible for a free gift. Went through a survey (no major details given away) and now it has routed me to a different page ([mod edit: removed to ensure safety]) - has anyone else had this and is it legitimate?

34 REPLIES 34
Arggra
Visitor

I assume this is a scam as well “ you have been selected to be one of a hundred customers this month......”

 

Chris_B
EE Community Star
EE Community Star

@Arggra   Yes.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Yes, I'm afraid so. The psychology is to make you feel like you are 'the
special one' and, like Charlie in the chocolate factory, you have a chance
for the golden bar of chocolate.

Once they have hooked you, it's relatively easy to reel you in and get your
account and payment details.
Jules114
Visitor

Had the same, website redirected to is [Link removed for safety reasons]

Bob1014
Explorer

Hi, 

I also got a message from a number ( +44 7523 254788) claiming that I have a certain number of points on my EE account and therefore eligible for a 'reward'. Stupidly I didn't check to see if it was a scam and opened the link. It looked very professional and real. Can some please confirm if this is a scam of no. I have included the message below:

'EE: The points currently in your account (5340 points) will expire within three working days, please click the link below to redeem the rewards in time! [Link removed for safety reasons]'

I don't know if my PII was compromised, and if I should be doing anything to protect myself. 

Thanks 

James_B
EE Community Manager
EE Community Manager

Hi @Bob1014,

That isn't a genuine message from EE.

To report it, please forward the message to 7726.

Did you enter any of your personal details after opening the link?

James

Hi,

I put my bank details in but didn't go through with the payment! 

Bob

JRothCambridge
Visitor

It's still going on!

[Link removed for safety reasons]

Congratulations!
18 February 2024

Every day, we select a small group of EE users to participate in our customer satisfaction survey and give them a chance to receive exclusive gifts from our partners and sponsors. This is our way of expressing our appreciation for you to choose EE.

By participating you will have the chance to win a free iPhone 15 Pro, Samsung Galaxy S23, Aldi €500 Gift Card, Visa €1000 Gift Card, Amazon €1000 Gift Card, SHEIN £750 Card, £250 Gas Gift Card, HEXCLAD HYBRID COOKWARE SET or 3 years of free membership to Netflix. This survey will allows us to better understand our customers and will take less then 30 seconds of your time.

Remember: 100 randomly selected customers have received this invitation and the number of gifts is limited.

Paul-Corr
Explorer

I have just received a similar message about receiving a free gift.

sluk
Explorer

Got the same thing here too yesterday, it's a pop up and I don't know where it came from.