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AlinaM1
Visitor

‎11-04-2025 09:39 AM - last edited on ‎11-04-2025 10:45 AM by EE Community Moderator

 

Dear Sir/Madam,

I have received a payment reminder, but I do not have any contract or agreement with your company. Please clarify what this is regarding and why I have received this notice. The account number mentioned is: *****

 

If this is a mistake, I kindly ask you to remove my details from your system.

 

Kind regards,

Alina Matuszewska

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎11-04-2025 10:43 AM

Hi @AlinaM1 

There is no account access on these forums. You'll need to speak to EE CS on 150.

https://ee.co.uk/help/contact-ee

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Schockwave
EE Community Star
EE Community Star

‎11-04-2025 12:55 PM

@AlinaM1 , this may be a scam sent out to you, scam text and emails do happen, and would be nothing to do with EE, did you get a link to click on as well?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
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