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11-04-2025
09:39 AM
- last edited on
11-04-2025
10:45 AM
by
kh-laura
Dear Sir/Madam,
I have received a payment reminder, but I do not have any contract or agreement with your company. Please clarify what this is regarding and why I have received this notice. The account number mentioned is: *****
If this is a mistake, I kindly ask you to remove my details from your system.
Kind regards,
Alina Matuszewska
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11-04-2025 10:43 AM
Hi @AlinaM1
There is no account access on these forums. You'll need to speak to EE CS on 150.
https://ee.co.uk/help/contact-ee
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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11-04-2025 12:55 PM
@AlinaM1 , this may be a scam sent out to you, scam text and emails do happen, and would be nothing to do with EE, did you get a link to click on as well?

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