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AlinaM1
Visitor

‎11-04-2025 09:39 AM - last edited on ‎11-04-2025 10:45 AM by EE Community Moderator

 

Dear Sir/Madam,

I have received a payment reminder, but I do not have any contract or agreement with your company. Please clarify what this is regarding and why I have received this notice. The account number mentioned is: *****

 

If this is a mistake, I kindly ask you to remove my details from your system.

 

Kind regards,

Alina Matuszewska

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎11-04-2025 10:43 AM

Hi @AlinaM1 

There is no account access on these forums. You'll need to speak to EE CS on 150.

https://ee.co.uk/help/contact-ee

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Schockwave
EE Community Star
EE Community Star

‎11-04-2025 12:55 PM

@AlinaM1 , this may be a scam sent out to you, scam text and emails do happen, and would be nothing to do with EE, did you get a link to click on as well?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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