cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EE rewards scam help?

Zipper5000
Explorer

In a moment of stupidity I opened a text message link and put in my phone number on a  EE points rewards scam text. I realised immediately after and  closed the website so all they have is my phone number. Do I need to do anything?  Any advice would be appreciated. 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

You gave them nowt that they didn't already know. They had your phone no. already to send you a text but you have confirmed to them that your phone no. is live.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

15 REPLIES 15
XRaySpeX
EE Community Star
EE Community Star

You gave them nowt that they didn't already know. They had your phone no. already to send you a text but you have confirmed to them that your phone no. is live.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I’ve reported it to 7726. Thanks for the reassurance!

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I also had this message and proceeded to complete the form. What do I need to do?

Chris_S
EE Community Support Team

Hi @Foxie2912 

I'm sorry to hear that you've received a spam message.

As well as following the above advice, I'd recommend contacting your bank to let them know.

You can find more information about scams and phishing on our dedicated webpage.

Chris S

Why would you rec we contact our bank if we just gave the website a phone number they already have?

Matt_124
EE Community Star
EE Community Star

I believe the individual responded to in this case proceeded to fill out the form in full. 

Without navigating to this malicious link it is impossible to know what details were asked for and provided.

It is safe to assume the details they would ask for are in order to obtain information they can use to either compromise accounts (EE accounts or others) or obtain funds fraudulently from victims. Getting in touch with a bank (in addition to EE) and asking for their help promptly can pre-empt this, such as blocking transactions or card purchases which may be initiated.

Thanks for clarifying.

EuanG2
Investigator
Investigator

I done the same but my thinking is they already had my number hopefully it’s safe they didn’t get a email address or any passwords/banking details.