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Message scam about rewards points from EE

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Margih62
Investigator
Investigator

‎09-11-2023 05:24 PM

Hi is anyone else getting messages supposed to be from EE  saying they've got thousands of rewards points that's going to be  lost in 2 days if they dont  click on the link to spend them?

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Kat84uk
Visitor

‎28-03-2024 11:48 AM

1000017221.jpg

 I've just received this text. I just double checking my suspicions is correct. Is this a scam like I think it is.

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XRaySpeX
Grand Master
Grand Master
In response to Kat84uk

‎28-03-2024 12:14 PM

@Kat84uk : It's a scam! There are many of these going the rounds. EE would never send you a msg asking you to click on a link in order to update your a/c.

Report spam texts to your network provider by forwarding the text to 7726 (S.P.A.M. on your keypad).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
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Steviewizkid
Established Contributor
Established Contributor
In response to Kat84uk

‎28-03-2024 12:16 PM

Yes its a scam please don't click on the links and don't enter any of your details on it if you have inform your bank straight away.

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Rachael70
Explorer

‎28-03-2024 01:53 PM

Luckily my bank declined the 10p payment, so maybe they are aware now? 

 

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EDUARD6
Explorer
In response to carken

‎28-03-2024 02:13 PM

Screenshot_20240328_141318_com.google.android.apps.messaging.jpg

 

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EDUARD6
Explorer
In response to Leanne_T

‎28-03-2024 02:18 PM

@Leanne_T wrote:

Hi @avakinsiku 

Thanks for coming here. 

Could you provide a screenshot of the message please? 

I will certainly check this for you. 

Leanne. 

Screenshot_20240328_141318_com.google.android.apps.messaging.jpg

 

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Leanne_T
EE Community Support Team
In response to EDUARD6

‎28-03-2024 02:30 PM

Hi @EDUARD6 

Welcome to the EE Community.

That isn't a genuine EE website, please forward the message to 7726. 

If you have shared your card details, please contact your bank as soon as possible to report it.

Leanne.

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James_B
EE Community Support Team
In response to EDUARD6

‎28-03-2024 02:30 PM

Hi @EDUARD6,

That isn't a genuine message from EE.

Please forward the message to 7726 to report it.

Thanks

James

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James_B
EE Community Support Team
In response to Rachael70

‎28-03-2024 02:31 PM

Hi @Rachael70,

Even if the payment was declined, I'd still recommend contacting your banks fraud department to be safe.

James

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les2391
Visitor

‎28-03-2024 02:47 PM

I recently upgraded, today, I received a message that I have been awarded points for being a big user, I am with ee for tv, wifi, mobile and home phone, so I got sucked in, I applied for my gift and filled in all my credit card details, then my bank wanted to send me a confirmation code, which was when I decided, this is not 100%, even though I had checked out the message details, I didnt use the confirmation code, I went back to the message and now I saw this = THIS NUMBER IS NOT VERIFIED, BLOCK IT. I then rang my bank, cancelled the card and ordered a new one.  That was a close call.

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