Can't activate cyber security

[keithb4]

When I try to follow the link from the email to activate the cyber security I just get this error (been the same for over a week)

Only other link that I've found on the website asks for an EE mobile which I don't have I only have an EE broadband package and that Call us link tries to use the computer to make a call rather than give you a number to call, not a good introduction as a new customer to EE, but does anyone have a link that might work?  before I cancel the contract.

[Leanne_T]

Hi @keithb4 

Thanks for coming to the community. 

I am sorry you are receiving this error when trying to activate Cyber Security. 

To get this looked into, you would need to give our broadband team a call. One of our guides will be more than happy to help you get set up 🙂

Leanne. 

[Teffers88]

I'm having same issue so annoying