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SMS filtering for ios

Pelicanmike
Investigator
Investigator

I have just purchased the cyber security addon. When trying to setup message filtering the instructions are wrong. They state that after selecting the option to filter messages from unknown senders I should select ee as the filter to use. I am not given the option to select a filter to use. Am I missing something here?

5 REPLIES 5
Peter_W
EE Community Support Team

Hey @Pelicanmike.

Welcome to the EE Community!

I'd love to see if we can get this double checked, where exactly are you seeing these instructions? 

Peter

Sent from my iPhone

@Pelicanmike  open setting/apps/messages and you’re looking for UNKNOWN AND SPAM click it and then you can select EE cyber security . 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Sent from my iPhone
Peter_W
EE Community Support Team

@Pelicanmike It doesn't look like your replies are coming through here, bar the automatic email signature.

If there's anything in particular you're trying to share it may be better to do this natively via our forums instead of replying directly to the notification emails 😊

Peter