Arlo secure subscription code

[Lisamoo07]

I purchased the Arlo doorbell with two security cameras in April this year, it comes with a 24 month subscription. Does anyone know how I find the secure subscription code? I tried EE chat and they were useless! It wasn’t on any of the paperwork sent, and it wasn’t in (or on) either of the boxes. The free trial will run out in a few days, so any help will be greatly appreciated. Thanks!

[Michael_D]

Thanks for trying @Mickeyl4d.

If it is saying you don't have the add-on, I'd recommend calling our customer service guides so they can look into this further on your account.

Michael