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Need to change my mobile number urgently

Lisas23
Visitor

‎07-10-2026 07:46 PM - last edited on ‎08-10-2026 08:29 AM by EE Community Team

Can you please help me I need to change my number urgently. My ex has found my number and is harassing me I’ve tried to call EE, but they keep putting the phone down? 

 

[Mod edit: Added a title to the post for clarity. Thanks:)]

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎07-10-2026 10:35 PM

@Lisas23 : You may call CS & they'll change your mobile no. for £36. The charge might be waived if you can show you are being harassed. You keep your existing SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Schockwave
EE Community Star
EE Community Star

‎08-10-2026 11:57 AM

@Lisas23 , just ring customer service on 150 and press option 2.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
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