22-10-2024 08:06 PM
Can’t text for pac code as I have a phone and watch on my account, also I’m keeping the number I’ve had with ee since 2013 and I’ve never needed a pac code for an upgrade before?
23-10-2024 08:38 AM
@TripleJfamily3 You don't need a PAC code if you are upgrading with us. Your new contract/device will automatically be linked to the existing number you have. Just be sure you are ordering an upgrade and not an extra line! If you do still need a PAC code, you'll need to contact Customer Care team to request this due to having multiple lines on your account. Ali
