replacement SIM card not working

JasmineBai
Visitor

‎21-11-2023 10:40 PM

I ordered a replacement SIM card two days ago and got it today. It's not working, no signal, nothing. I tried to activate it and still not working......

0 Helpful
1 REPLY 1
Katie_B
EE Community Support Team

‎22-11-2023 08:39 AM

Hi @JasmineBai. 

Thanks for coming here. 

Is your SIM pay as you go or pay monthly?

Was the reason for a replacement SIM because your old SIM is lost/stolen?

Katie