porting request hasn't completed?

[ainsword]

Hi, I recently transferred over from BT Mobile.  I activated the new EE SIM on 28th March, but the porting request still not complete.  I have restarted multiple times.  I also appear to be unable to make calls, so I cannot call EE on the suggested helpline.  How do I know when my number has been ported?

[Chris_B]

@ainsword  This should of been completed by now.  Does your BT sim still work ? If it does you can call from that. 

[bristolian]

You should have received a text message from EE the working day after PAC submission, to confirm your port-in is complete.

If you haven't, or there's an issue with your service afterwards, EE CS have access to your individual account and should be your next port-of-call. 150 from your EE mobile or 0800 0798586 from any other phone.