keeping old number

[Mactaylor77]

Hi, I spoke to EE last week about moving to EE from sky, i gave her my pac code and she sent the sim out to me which I received today 9th Jan, I have just put the sim in my phone to activate it, the only message I have had at the moment was a Hi and welcome to EE, it's great to have you on board. When will I know that my old number is being moved to this sim

[bristolian · Accepted solution]

Your new EE SIM will have a temporary number assigned when you first receive it. If a PAC was supplied as part of the order, that will be submitted when you first activate the new SIM onto EE's network.

A port-in date will be set then, usually the following working day. This assumes activation during normal working hours - if during the evening, add an extra working day to these timescales.

[Mactaylor77]

Thank you, this is the first time of doing this, so didn't really know what to expect

[joneslikesporri]

What if u dont have a PAC and are unable to get one

[Ali_A]

@joneslikesporri  

If you're looking to switch networks, you'll need a PAC code to keep your number. If you don't have a PAC code, you'll not be able to transfer your number between networks. 

When you start a new line and receive your new SIM card it will have a new number which you'll use. 

For most networks, you can generally text PAC to 65075 from the SIM card to get the PAC code. 

Ali