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eSIM serial number

Vinodhd
Explorer

I bought a ESIM yesterday and I’ve download it on my phone although I’ve been stuck trying to figure out what my eSIM serial number is, how can I find this and activate my eSIM. Thanks in advance.

5 REPLIES 5
Fin02
Investigator
Investigator

Hi there,

I'm assuming this is a EE SIM only esim plan?

If so then the serial number is normally underneath the QR code on the packet, they are normally 12 digits I believe

Make sure your phone is connected to the internet too, as eSims need a internet connection in order to install onto your device

Hope this helps!

XRaySpeX
EE Community Star
EE Community Star

Do you really need a serial no.? Isn't it just its mobile no. needed to activate a SIM? Text NUMBER to 150 to get it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

I haven’t got any packet?

It says I need to when activating my ee eSIM

8cd19f24-aadd-4418-bd5e-2830cef4bde3_AFFA26A7-9476-47BA-AE37-4893410491D9.jpeg

 

XRaySpeX
EE Community Star
EE Community Star

Ah, OK!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP