contract sim won't work in other phone.

[jace1969]

Still got problems.

I have had a new contract deal (SIM only) and all works ok, had a new SIM sent me then put my old number on it.

The problem is when i swop my SIM from my iPhone 12 Pro Max where it was set up into my galaxy s21 ultra it comes up with the new number and not my old number that i had transferred,put it back in my iPhone and works fine.

I have tried restarting the phone but still the same.

Thanks.

[Chris_B]

@jace1969   Your iPhone is locked to your number so you can put any sim in it and it’ll still show your number.  With your new sim in your iPhone switch off iMessage and FaceTime then restart the device then check your number is it correct?  

[jace1969]

So does this mean i cant swap my SIM from iPhone into my s21 ultra.

[Leanne_T]

Hi @jace1969 

You can use the SIM card in any phone that is unlocked and uses the same size SIM card 🙂

Leanne.

[jace1969]

I did think that but when i take it out of my iPhone and put it into my Samsung s21 ultra it's not the same number, its the new number that i don't use (came on the new SIM which i changed to my old number).

With this SIM in my s21 i rang my iPhone and it came up with the new number which i thought was strange as it's been swapped to the number i used for over 20 years but put it back into my iPhone and all back to normal, my old number i had swapped.

[Leanne_T]

Can you text NUMBER to 150, when the SIM is in the Samsung, does the correct number show? @jace1969 

Leanne.