being abroad and forgetting the email connected to the suspended EE SIM card
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-06-2024 08:09 PM
Hi
I am abroad and I haven't been using my EE sim card so it has been suspended I also have forgotten the email that I used to pay the bills, so now I have no way of activating the sim card, is there any way that I can use the number to see what email I used?
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-06-2024 08:16 PM
@Arnoria No, you’ll have to call customer service about this or use FAST PAYMENT to make that payment
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-06-2024 08:36 PM - edited 12-06-2024 08:37 PM
Are you on contract or PAYG? When did you last use your SIM?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
12-06-2024 08:37 PM
when I try to use fast payment I get the following error:
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
13-06-2024 07:27 AM
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
13-06-2024 02:18 PM
Hi, yes I think so
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
13-06-2024 02:28 PM
I had 5GB of Data, 500 minutes, and an unlimited text pack when I got it but it's expired now, I had the sim in my phone about 8 days ago and still could get messages but nothing now.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
13-06-2024 03:54 PM
When did you last use the phone for a chargeable service, @Arnoria?
James
