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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim delivery

I bought a sim only contract on Tuesday night via online. I need this sim before Sunday. Is it possible to get my sim before Sunday?  If it’s not possible,  can I cancel the order? 

Shah21 by • Visitor
  • 412 Views
  • 1 replies
  • 0 Helpful

SIM not delivered

I ordered a replacement nano SIM to fit my new device (old one had a micro SIM). I received a confirmation email saying it would be here in 2 days but it still hasn't arrived. Is there a chat option so I can message someone to chase this up? I dont w...

C-J-T by • Explorer
  • 695 Views
  • 8 replies
  • 0 Helpful

Resolved! PUK code

I have recently upgraded and all of a sudden my phone won’t let me ring out and wants my PUK code

juls50 by • Visitor
  • 557 Views
  • 1 replies
  • 2 Helpful

Changing eSIM to Physical SIM card

I bought a new Iphone 14 pro and didnt know you could convert your SIM card to an eSIM and obviously done that, but when i went into settings i deleted the eSIM and now i have to go and get a new SIM card. my question is can i still keep my old phone...

Additional Line

HiI have ordered via WEB an additional line for my family. Is this line with a new number? I have ordered an additional line with an additional number. The SIM will be delivered via free delivery, when I can I know an additional number? (Don't show i...

KS92 by • Explorer
  • 489 Views
  • 1 replies
  • 2 Helpful

Phone number

Hello, when I put my phone number in , it says there's already an account for this number, how can I change it to mine !!

BOUGHT a sim card last week

 Hi, I sim card last week because I'm moving to EE and I still don't have news about where is it right now. I bought it 6 days ago, where could I call? Or can anybody help me?  Thanks

VictorTR by • Valued Contributor
  • 348 Views
  • 1 replies
  • 0 Helpful

Lost activation SIM card

Helloi have stupidly lost the activation SIM card which was neW to EE. i went to a shop but I was not registered so they couldn’t help me (I was with BT)but now Bt stopped so my voice Mail is EE. Does I mean I could have a chance to get a News Sim ca...

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