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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Sim only number transfer

Hi all I applied for a sim only and during the process I gave them the number I want to keep. I got approved and received my sim im just wondering if it will do the phone number transfer on its own or whether I have to do anything so it does the tran...

ToniBrand by • Investigator
  • 730 Views
  • 4 replies
  • 3 Helpful

Converting eSIM to physical SIM that is in use

Hi,I have a contract on my account which was originally provided as a SIM.  This was converted to an eSIM and given to a family member to use on their iPhone, so they could make use of the data I'm paying for.  The original physical SIM ceased to wor...

Durzel by • Investigator
  • 1034 Views
  • 2 replies
  • 1 Helpful

How do I contact EE if I have no workable sim?

I've moved to EE from BT. BT have already turned off my previous SIM services. The new EE sim is showing not provisioned. I cannot active the EE sim as I am unable ro receive a text or call on either the old or new sim card. There appears to be no ch...

DOWNIE75 by • Visitor
  • 1193 Views
  • 1 replies
  • 1 Helpful

Resolved! PAC CODE

How do I keep my old number. I have a PAC number but for some reason I can't find where to activate it?

Technic by • Explorer
  • 605 Views
  • 1 replies
  • 1 Helpful

SIM card still hasn't arrived

Sigh. Not a great first experience of EE. Ordered SIM on 25/11 but no sign yet (maybe delivery has been screwed up by post strikes). No online facility to ask for help, other than a complaint form. Gave up on the phone line after 15 minutes on hold l...

Jon_T by • Investigator
  • 1459 Views
  • 10 replies
  • 0 Helpful

Resolved! How do I contact EE, if my Sim is not working to report it?

My Sim card has suddenly stopped working and my phone (Samsung S22 Ultra) says "Sim not provisioned".I have tried removing the sim and replacing it, turned on and off flight mode, rebooted phone, ran the Samsung Sim diagnostics (shows as normal), but...

Technik21 by • Established Contributor
  • 5353 Views
  • 4 replies
  • 4 Helpful

Sim card

Last night while playing about with my phone I hit the e-sim button on my new phone and now my normal SIM card will not work at all in either phones. 

Lee259 by • Visitor
  • 409 Views
  • 1 replies
  • 0 Helpful
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