SIM cards & Porting

Cant activate esim on new device - please help :)

Hi there, purchased a new phone (pixel pro 7) and wanted to move the esim from my old phone (pro 6). Managed to download the esim to my new phone fine, but when i clicked to confirm i had downloaded it, the esim in my old phone seems to have deactiv...

bringing my old number from a different network to EE

hi. im on pay as you go and was previously on three network, I've moved to EE as I bought a phone that was locked to this network but wanted to keep my existing number. i have a PAC code from three but when I fill in the form to change the number it ...

Number portability

BT has transferred me to EE and sent me 2 sims as family pack. I got PAC code 3 days back and did what the BT team told me.I spoke to EE customer service today and I was told that my BT number will be ported to EE sim today. Still waiting it to happe...

Resolved! Number not yet transferred

I have purchased a new contract sim with EE to switch over from o2. When i ordered the sim card i provided the PAC code to keep my number.I received the sim card on Wednesday and put the sim into my current phone at around 11am. I received a few text...

Resolved! sim cards

I am upgrading my phone. My existing phone has a micro sim. All the modern phones have nano sims. Although I have seen gadgets that can trim them - it is said not to do this as the thickness and size dimensions are different. I am eager to keep the e...

Re: i want to keep my number on new sim card

Hi I’m wanting to keep my old number how do I do it please ?

Updating Esim number

HiHave recently moved to EE, set up the esim on my phone on the number that came with sim card. I have now ported my old number over but it is still showing as the original number on my sim card manager settings. I have a Samsung Z Flip 4. What do I ...

Resolved! My Contract SIM has stopped working

For the past week I’ve had brief messages on my iPhone E saying No Sim Installed but today it’s fully packed in and I am unable to contact EE directly as a result.I have tried taking it out and cleaning it then restarted my phone but nothing has work...

Resolved! Re: PAC code

Hi. I would like to get my PAC code, as the previous code has been expired

Resolved! Puk number

Hello,I need to unlock my sim.I need my PUK number.I am using another phone.how do I go about it