Supermarket sim card expired/cancelled

vehiclesales888 · ‎12-02-2023

Hi I purchased an EE sim card from supermarket and unable to register - rang Cs and the guy said the number it was cancelled 9 months ago and unable to reinstate. No way to get it back?

Chris_B · ‎12-02-2023

@vehiclesales888 You need to go back to the supermarket and inform them of this and request a refund. There is no way to get this working if the number has been deactivated,

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Northerner · ‎12-02-2023

Hi @vehiclesales888

If CS said it is deactivated then its not retrievable.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.