Forum Posts

Hello - new phone trying to keep number

Hi therei ordered a new phone online from EE on Thursday and whilst entering my details online It asked if I had a PAC code so I text O2 and popped that on my details form when ordering the phone has come (Saturday Am )  and managed to get all set up...

Resolved! Phone Number

I would like to remove/block a phone number completely from my account and deactivate it as the sim was lost and i will feel more confortable if the number was deactivated completely. I hope you understand my situation and will be able to help. Any h...

NEW SIM

This has been an extremely frustrating experience for me. So, on 02/12/2022 I ordered a new sim for my girlfriends new phone as part of her Christmas present. It is currently 16/12/2022 and still have not received the sim or even any tracking data to...

TomK6699 by Visitor
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PAC still not working after nearly 3 weeks.

I'll lay the story down;Bought a second phone on my account for a family member on the 29th of November. When ordering it I had entered the PAC code from Vodafone and it all went through and was bought.Phone arrives with the number from EE on it and ...

Resolved! No sim card

Hello, I hope someone can help me resolve this issue.about 10 days ago I took out a additional contract with ee for my daughter’s phone. I never received a SIM card for the new contract. I messaged ee about getting another SIM card sent out which the...

Resolved! Sim

Hi I’ve just got my new phone on contract and wanted my old pay as you go number to stay with me i clicked the box when ordering to change number over but it hasn’t