SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Resolved! New SIM card

I've recently came to EE and have received my SIM card, I sent my PAC code when I joined but the SIM card I've received is for a different number, any ideas how long it will take before I get my old number back? Thanks in advance

Changing from BT to EE

For anyone transferring their number from BT to EE, be patient, this is currently not a quick process. I've been waiting for 5 days now, since my EE  sim was activated. Have been told that it should be completed by midnight on 30th May. To say the le...

tigr22 by Investigator
  • 434 Views
  • 7 replies
  • 1 Helpful

Sim

I have just been accepted for a sim only contract, can i just have the new contract added to my existing pre pay ee sim and keep the same number 

Jason136 by Visitor
  • 281 Views
  • 1 replies
  • 1 Helpful

PAC

hi, i recently got an EE PAYG sim and i want to keep my old number from SMARTY, and when i try to put the PAC in, it shows this. I put the right number and whatever, but it keeps saying this and i dont know why. Can someone please help me asap, thank...

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reyy by Explorer
  • 324 Views
  • 3 replies
  • 0 Helpful

Replace lost sim

I lost payg sim abroad. How to replace and keep my old number. What's the relevant charge? Thank you 

ECHIU by Visitor
  • 1044 Views
  • 1 replies
  • 0 Helpful

BT to EE changeover

Changed from BT to EE as my BT contract was coming to an end  and it won't accept my PAC numbers.  It keeps saying its not the correct format (when it is).  I assumed, from Lewis who talked me through the changeover, that our numbers would change aut...

AnnieD1 by Investigator
  • 384 Views
  • 5 replies
  • 1 Helpful

Can I get an eSim with a £10 bundle package?

Hello,I've been travelling and now returning to UK. On landing I need an active UK phone and need to know if I can buy an eSim online, activate it and have it ready for when I land.I'm looking at the £10 bundle packageThanks

PaulCarne by Investigator
  • 665 Views
  • 5 replies
  • 3 Helpful

Temporary number whilst I bring my old number over

Good morning the EE app is currently under maintenance I'm still having an issue when I was told it was rectified. When contacting certain contacts they don't see my old number I had with 02 which I transferred to use through EE they are presumably s...

Plusnet PAC Code

I have transferred from Plusnet to EE and was advised my number would transfer over, how long does this take? Still on the new SIM number and my old number still has transfer over?

Pmbrown by Explorer
  • 549 Views
  • 3 replies
  • 2 Helpful