Forum Posts

Pac code error

hi I received my pac code from my network provider. I switch to re. When I gave my pac code to ee customer service, they are saying it’s not valid. They are asking me to ask my network provider. It’s frustrating because my previous network provider h...

AS2912 by Explorer
  • 236 Views
  • 1 replies
  • 0 Helpful

No SIM No Service

How did I request a new SIM as my current one has developed a No Service No SIM issue ? How do I get my current number transferred to it?

Baldric8 by Contributor
  • 272 Views
  • 2 replies
  • 2 Helpful

Sim

Why do I have to wait 3 days to have my phone number transferred after giving EE my PAC number. 

Issues about connecting the London underground wifi

Read moreRead moreHi everyone!I have some troubles when I’m trying to connect the underground EE Wi-Fi. It always showed “ you can’t join this Wi-Fi “ since I used this EE SIM card. Could you please help me with that?Thanks a lot! Hi everyone!I have ...

Resolved! SIM only plans: 2G device compatible?

I am currently a Plusnet customer and am planning to change to EE as is recommended.However, I use an old 2G Nokia and would like to confirm that the 5G-compatible plans and SIM cards on offer will work with my venerable 2G-only device.Does anyone kn...

OG4 by Explorer
  • 7037 Views
  • 3 replies
  • 1 Helpful

Porting number from TESCO mobile to EE

Hello Please I want an EE staff to help me check the update on my line. I bought a new EE sim and wanted to port from my old line (Tesco Mobile) to EE. I've been on this since first week of this month, but up till now, the porting is yet to be comple...

Triple_A by Investigator
  • 1066 Views
  • 6 replies
  • 0 Helpful

Can't call or text anyone

I recently got an upgrade but I can't call or text. I put the sim back into the old phone and the same thing happens. What do i do? I clearly can't call 150 but I think I need a new sim sent out. Please help ASAP

manof5 by Investigator
  • 610 Views
  • 18 replies
  • 0 Helpful