SIM cards & Porting

new phone sim issue

the ee website says that all google pixels are unlocked from ee servicesi bought a new google pixel 8 off of backmarket a couple of days ago and it seems to work perfectly, prior to that i was using an iphone 11 with a lycamobile card (physical). whe...

Moving EE sim to new phone

I need to replace my existing phone due to some technical issues and I'm unsure how to go about it since I very rarely use a smartphone.I currently subscribe to EE's £5 a month PAYG package. Can I buy a new sim free phone off the EE website and then ...

Re: eSIM move from one device to another

Totally hear your pain!  Am trying to perform the same maneuvre in a busy work day, and after 25 years with EE I'm told I have to wait over 20 minutes to get assistance.  No option to request a call back.  Really thinking of switching provider!

Hello any idea how to contact ee as phone says sim card not registered

Re: How to live chat with EE team ?

Hello i can’t receive text messages and to activate my eSIM it says to enter a code sent to my mobile ??? 

Ordering

I received a message from EE (150) today to say my delivery address has been changed as requested. This came a few hours after I ordered an EE Sim as I’m switching to EE from O2. The message says if I did not request this to contact 150 immediately. ...

Change number

I want keep my lebara number how do I do it. I received my new ee SIM card today. Is it possible to change my ee number to my old SIM card number