SIM cards & Porting

SIM card not working on 2G

I have an old 2G only device (it's an alarm signaller) which works fine.I recenty tried a newly supplied EE contract SIM in it and it does not work.Older EE contract & PAYG SIMs seem to work fine in it still.Is there something different about new EE ...

SIM card upgrade

I upgraded to a sim only contract via my mobile app yesterday 27th October but I still have not received a confirmation email and my app has not yet updated.how long does this usually take? I just want to be sure the new contract has gone through 

New sim texts and has mobile data but can't make calls

This is so frustrating and EE is not the most helpful in this regard making contact very very difficult. Got a new SIM, changed over number using PAC code, says everything is good to go and I can text and use mobile data but can't make calls. It just...

O2 to EE porting

I am livid. I transferred over from O2 (had been with them with no issues for over 15 years) because I had recently purchased a Google pixel 8 and watch and I wanted to use the LTE on my watch (only functions on EE or Vodafone). I ported over, 2 week...

Best SIM plan, basic or essential when I don't download or stream or gaming

Sim porting

I just bought a pay as you go new EE sim. I want to port my old number from my pay as you go sim to this new EE sim. Is this possible? the attendant in the EE store said I cant do that. please help

Sim replacement (PAYG) still free in store?

Hi there, I went to an EE store to get an old SIM card replaced for a combi but was told they don't do this in store for PAYG - is this correct? Do they force PAYG users to pay out for delivery now instead?

Re: iPhone puk code

Hi I have locked myself out of my phone please help 

Pac code error

hi I received my pac code from my network provider. I switch to re. When I gave my pac code to ee customer service, they are saying it’s not valid. They are asking me to ask my network provider. It’s frustrating because my previous network provider h...