SIM cards & Porting

Resolved! Trying to call my husbands previously EE but now Smarty phone.

Hi my husband changed from EE to Smarty. If I try and call him it automatically goes to EE voice mail even though he's not with them now but my son ( on three network ) and daughter( on smarty) both can call him. Has anyone had anything similar.

Resolved! New sim but different number

Hi everybody. I just changes to EE and ordered a sim card, made sure to go through the process of keeping my old number. But the new sim card arrived with a different number, and now I have no idea how to fix it. Is it a quick fix? Thank you,

Orange Sim Card

Hello, I have an old orange SIM card and I haven’t used in a while since I have lost all related information to the SIM card such as puk code and I don’t even remember the number I need the universal puk code for that number or orange to be able to u...

Resolved! E sim Activation

Hi, hoping someone can help. I've received my new phone today and I'm a new customer. I chose to get an E-Sim, which I'm starting to learn might be a mistake. I haven't received any sort of sim activation with the package the phone came in. Is ther...

Resolved! Old SIM card

I’ve just got a new IPhone 16 and used the eSIM transfer feature. I’m now unsure of what to do with my old SIM card. Should I keep it safe somewhere or just throw it out?

Can't upgrade my SIM and buy a new one

HiI'm trying to upgrade my SIM card and I want to add a new SIM card but looks like shop doesn't work after I login. For upgrading I have information,,Sorry, couldn't fetch recommendations for you,,

Resolved! Re: eSIM download

I mistakenly deleted eSIM on my device and unable to install back

Resolved! New IPad and old plan

Hi,I’ve received a new iPad as a gift and am wondering if it’s possible to transfer my current EE iPad plan onto it. My current EE iPad is a very old iPad Air and my new non network iPad the a new iPad Air.Any help would be appreciated.

Resolved! Change of number

I bought my son a new phone for Xmas. He was just on a giffgaff thing. I did that PAC number thing to transfer his number over. I’ve set up his new phone today but still shows his old number. Does this happen automatically?

Moving to EE

Do you know how long porting takes? As I’m in the same situation moving to EE. I shared my PAC code 7 days ago but my number is still live with my previous supplier. Do I just use my new sim to activate the move?

SIM cards & Porting

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