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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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New customer, no sim activation?

I'm having activation issues, just received  new SIM this morning and placed it into my iPhone 15 pro max, but there is no signal whatsoever!I am a new customer moving from Sky and getting rid of my old number, so new ee sim with new mobile number, b...

eSIM not working

I’ve reset my settings and my eSim disappeared, and when I tried to activate it on EE app turned to no signals and the phone number changed to 00000000000. I’ve tried the replace eSim, however, I couldn’t receive the “ONE PIN” thing as I don’t have s...

Lack of traditional voice since IMISDN port

Evening All,After porting a number across from her old network to EE my wife has been unable to make traditional phonecalls in an area where previously she had a good strong signal to the BTS.  She now has to rely on WIFI calling.Any suggestions on w...

BJM14 by • Investigator
  • 780 Views
  • 9 replies
  • 1 Helpful

SIM NOT WORKING

i've redone a sim and it's a replacement sim that is my same number is not letting me make calls or texts and no signal is showing up

Resolved! Recycled phone numbers

Hello, I recently bought a new sim for my phone. This number was purchased purely to be used as a work contact. Since I have had it I've received texts from various companies. I contacted one and asked him who they were trying to contact. It most def...

Vinster1 by • Explorer
  • 3302 Views
  • 3 replies
  • 3 Helpful

Trying to get an eSIM for a new iPad

I have bought a new iPad, but my old one is iOS 15 and cannot be upgraded to the iOS version where an eSIM can be transferred. My old iPad used a normal SIM, and when I went online my only option was to order a new SIM from EE. I am trying to activat...

Rabbit2 by • Investigator
  • 3830 Views
  • 5 replies
  • 5 Helpful

stolen iPhone - SIM card question

Hello,my iPhone was stolen last week in central London, soon after the phone was in East London, today in Dubai.I called EE to tell them and I got a new SIM card the following day, I haven't removed my phone from my apple accountToday I received two ...

bordeline by • Established Contributor
  • 734 Views
  • 3 replies
  • 1 Helpful

Resolved! Transfering my old number

Hi. I have ordered my new EE sim card which came after 5days.  I did gave PAC code to EE to transfer my old number which still didn't happen. Could someone please let me know how long this process should take ? I desperately need to start using my ol...

JankoD by • Explorer
  • 696 Views
  • 4 replies
  • 7 Helpful
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