02-03-2025 06:44 PM
Trying to buy new EE SIMO as EE One as I already have EE broadband but upon login getting this error instead of SIM Plan buy page
Typo -
Your account is cancelled
Solved! See the answer below or view the solution in context.
14-03-2025 10:00 PM
Did you get the EE One offers on this SIM? Or what plan did you go for?
15-03-2025 08:08 AM
I took normal plan because with EE One with that email it says your account is closed and then purchase journey is lost so I used new email and with new email ee one won’t work coz it doesn’t detect you already have broadband so I had no choice
15-03-2025 03:23 PM
Email issue is resolved, simply
login to ee app with old email
click on link product
enter number and get sms OTP
enter it and boom it will delete your new account and move data to old account so everything will be at one place
