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Will I need a new PAC code?

George00
Contributor
Contributor

Hi, I have had a few problems when joining ee, and my PAC code is close to expiring (26th Dec). If my order has gone through but I don't get the sim card until after this date, will the PAC code still work or will I need to completely start again? Thank you

1 SOLUTION

Accepted Solutions
Jon_K
Former EE Employee

You won't need to start again, @George00.

Have you already given us your PAC when joining EE?

You usually wouldn't need a new one if that's the case. Even if you did, you still wouldn't need to start again.

Jon

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6 REPLIES 6
Jon_K
Former EE Employee

Hi @George00.

If your PAC expires, you'll need to get a new one.

You can text PAC to 65075 to get a new one without having to call your previous network. 

Jon

Thanks. Will I need to start the whole process of joining again then? Or is it possible for EE to activate my sim card before it arrives? 

Jon_K
Former EE Employee

You won't need to start again, @George00.

Have you already given us your PAC when joining EE?

You usually wouldn't need a new one if that's the case. Even if you did, you still wouldn't need to start again.

Jon

Thanks for your help 🙂

This was the message by the way in case you needed it: 

Screenshot_2022-12-20-15-27-14-338-edit_com.google.android.apps.messaging.jpg

Jon_K
Former EE Employee

Thanks @George00.

Any problems come back and let us know.

Jon

Thank you for your help 🙂