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Why am I getting a new sim card?

StarbabyCat
Investigator
Investigator

So I've upgraded my phone, I'm getting an iPhone 16 pro (it arrived yesterday but not making the switch until the weekend). It's my first iphone, I've always had android. When I upgraded over the phone I did ask about eSim and they said do I want to move to one, I said no thank you as I've no idea how they work. I said can I move my sim from my s23 ultra to the iPhone, I thought they said yes I could. 

But I've had a text to say my new sim is coming? Do iphones have different physical sim cards? As I say, this is all a big learning curve and they didn't mention this on the phone! 

Thanks all! 

5 REPLIES 5
Minkey1
Star Contributor
Star Contributor

No. In January - and way before the fateful move from BT to EE - we made the huge (for us) switch from Pixel phones to iPhones. Physical SIM's swapped right over and away we went.

I can't, in all honesty, say the change has been totally positive!

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT, and wishing it still was.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K

Thank you! Any tips for the move?

I have a few concerns, mainly:

My reliance on Google password manager although I've read I can use Chrome

Can't remember passwords for my apps such as FB and Insta and even using Move to IOS app, things like this won't move across 

Moving to Apple Pay from my Google Wallet, will have to dig out all my physical loyalty card and re-add them

The keyboard/adding words to the dictionary.

Having an iCloud backup when I've always used Google One 

Not having touch ID- how??? I'm asked to use it all the time for stuff like PayPal as again, I can't remember my password. How does Apple pay work with no touch ID?? Banking apps with no touch ID? 

 

bristolian
EE Community Star
EE Community Star

A replacement SIM is often supplied with upgrade phones incase, for whatever reason, there's a problem with your current SIM or it doesn't fit a new phone.

If your existing SIM is working and fits your new phone, there's no need to unnecessarily replace it.

Minkey1
Star Contributor
Star Contributor

Oh. I remember *all* of those issues! I loved Pixel. but got increasingly fed up with google changing stuff and monetising everything - "if it's free, your are the product" etc. Wife changed first. We're on the senior side. On the day she got really upset and I had to enlist help from family with iPhones. I brought forward my change so we could at least learn together. I remember being told in the Apple Store that i'd find it very intuitive compared to android. My ar5e. It's about as intuitive as my left cheek.

We're getting there, but the jury's still out on whether we go back. 

In answer to your queries:

"My reliance on Google password manager although I've read I can use Chrome"

You can still use Chrome, although increasingly I'm using Safari. I've found running the equivalents side by side, if only for a while, makes the transition smoother. So we still use Password Manager, as well as the Apple equivalent. Same with Google Photos and both cloud back ups. So it's a couple of quid a month. It makes life easier.

New passwords I'm tending to let Apple do something strong - although it doesn't always seem to save them properly. So of course youve no chance of remembering it, and have to reset.

"Can't remember passwords for my apps such as FB and Insta and even using Move to IOS app, things like this won't move across"

Yes. We found it did maybe 90%. No banking apps. All that had to be reset up. Any PW's not transferring you'll have to reset.

"Moving to Apple Pay from my Google Wallet, will have to dig out all my physical loyalty card and re-add them"

Yes. Again, we run both. Have to say 1 thing is better - Face ID. I believe it's the only bio login authorised for payments. We love it.

"The keyboard/adding words to the dictionary."

Yep. We just muddle through.

"Having an iCloud backup when I've always used Google One"

As above. For now, we run both together. We also have Apple Music and Apple TV+, and could envisage a time when an Apple One combined subscription could make sense.

"Not having touch ID- how??? I'm asked to use it all the time for stuff like PayPal as again, I can't remember my password. How does Apple pay work with no touch ID?? Banking apps with no touch ID?"

See above. I loved Pixel's finger print authorisation. Fell perfectly to hand - no pun intended. But I prefer Face ID, honestly. Authorise it, you won't regret it.

Anything else that comes to mind, shout out. 

 

 

Mike
EE Fibre 900 via SH+ with 2 Extenders, EE TV Pro & Mini boxes, 2 EE SIM's only, all originally BT, and wishing it still was.
LG Oled, Denon/Cambridge Audio 7.1, Panasonic 4K player, Apple TV 4K
Chris_B
EE Community Star
EE Community Star

@StarbabyCat your iPhone will use Face ID instead of touch ID so basically you’ve only got to look at your phone for it to enter into the password. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.