Unsolicited new EE SIM card

TonyNoHat
Explorer

‎26-11-2022 12:15 PM

Hiya folks, hope you’re ok there. Any ideas why EE would randomly send my wife a new SIM card out of the blue? She’s not been looking at any upgrading sites or anything. 

Many thanks for any ideas

T. 

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3 REPLIES 3
Leanne_T
EE Community Support Team

‎26-11-2022 01:12 PM

Hi @TonyNoHat

Thanks for coming here. 

Is the SIM card on pay as you go that you have received? 

Leanne. 

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TonyNoHat
Explorer
In response to Leanne_T

‎28-11-2022 09:19 PM

Hiya Leanne, I hope your week has started off well. Sorry I am not sure, it doesn’t seem to say. 

kindest regards

 Tony. 

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Leanne_T
EE Community Support Team
In response to TonyNoHat

‎29-11-2022 08:53 AM - edited ‎29-11-2022 08:53 AM

Hi @TonyNoHat 

Thank you, hope you are having a good week too 🙂

I would suggest giving us a call on 150, the team will check the account and see why this has been sent out. 

Let me know how you get on 🙂

Leanne.

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