06-09-2023 12:56 PM
Hi
My phone was damaged so I have purchased a new one on downloading my esim I am unable to activate it as it is sending a txt message to confirm , however I am not receiving the txt messages ( I’m guessing as I have no sim ) my old phone died so I can not access it at all.
Any help appreciated as I am miles away from the nearest Ee store
thanks
chris
Solved! See the answer below or view the solution in context.
06-09-2023 01:10 PM
@Chris997 You need to request a replacement SIM card.
06-09-2023 01:10 PM
@Chris997 You need to request a replacement SIM card.