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Transferring number help

Saffira
Valued Contributor
Valued Contributor

‎24-03-2023 04:33 PM

I'm transferring from O2 to EE. I received my Pay as you Go Sim card.
I already requested my PAC code last week and put it in the details when ordering the Sim card.
Not sure what to do now. I inserted my new Sim and it's not giving any signal and number doesn't seem to be transferred.
There is no credit on it currently, I didn't want to top up in case it will give issues with transferring the number.
What should I do please?

0 Helpful
2 REPLIES 2
Saffira
Valued Contributor
Valued Contributor

‎24-03-2023 04:59 PM

I just spoke to someone, apparently the number transfer can take up to the 27th to be completed, so I will wait until then.

0 Helpful
bristolian
EE Community Star
EE Community Star

‎24-03-2023 06:07 PM

A PAC is normally actioned the working day after it's submitted.

If that is done today, it's treated as submitted on Monday 27th.