Transfer of number

[AdieB]

I have transferred from Plusnet to EE, I inserted the new sim yesterday evening. Just wondering how long I have to wait before my old number is active. I provided the PAC number on the form I filled in online, it also appeared on the delivery note. Do I have to do anything else? 

[Aj952]

Did this myself at weekend , mine only took a day but has only transferred calls not texts to my old number.

[James_B · Accepted solution]

Hi @AdieB,

Welcome to the EE Community. 🙂

If your SIM was activated after 5:30pm, please allow two working days for your number transfer to complete.

James

[Reshamlal61]

Hello,can you please transfer my Lyca number to EE.

[Katie_B]

Hi @Reshamlal61. 

Our customer care team on 150 will be able to process your number port. 

All you will need is your PAC code.

Katie 🙂

[Reshamlal61]

Yes, please 

[Katie_B]

Hi @Reshamlal61. 

Please call our EE customer care team by calling 150 from your EE SIM. 

Katie

[Reshamlal61]

Ok,but I'm not speak English 

[Katie_B]

Hi @Reshamlal61. 

If you wish, you can also complete the online form which can be found on THIS PAGE. 

Katie

[Peterkevinmccan]

According

to Ofcom, transfer/porting of number should be completed within 1 working day.

What happens next

Once you have given your new provider the PAC, they will notify your current provider of the port request, and your number should normally be ported and ready to use with your new services within one working day.