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Unable to stream ITVX live via my EE box

Dear EE Customer Support,    I am writing to express my concern and frustration regarding the continued removal of live ITV streaming via the ITVX app on the EE Box. As a customer, I have always valued the convenience and quality of your services, bu...

JCH8967 by • Visitor
  • 61 Views
  • 2 replies
  • 0 Helpful

SIM Question

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

To23 by • Investigator
  • 38 Views
  • 9 replies
  • 0 Helpful

5G Hub HH20C: Web password completely unknown

Hi,Someone kindly donated a 5G hub (HH20C) to me. However I cannot access the web page interface (192.168.1.1) as I don't have the password. I have asked the donor for the information from the "Keep Me Card".....but they can't find it. Also some brig...

GaryTG1 by • Investigator
  • 173 Views
  • 5 replies
  • 1 Helpful

Price cap

Why can’t I change my spend cap online? Have tried but keeps saying unavailable 

Mcookie by • Explorer
  • 29 Views
  • 3 replies
  • 0 Helpful

No network in Vienna

I am currently in Vienna and have no network signal. I have restarted my phone, turned roaming on/off (I have used this phone abroad before), manually selected a network but nothing. My husband who is also on ee has full signal. I have contacted ee u...

LisaJ08 by • Investigator
  • 19 Views
  • 3 replies
  • 0 Helpful

EE TV Box Pro buffering with aerial connection

I've noticed the box doesn't seem to recover very well from a brief loss in signal. I'm using an aerial connection which is occasionally affected by passing aircraft, causing the signal to glitch for a second or two. This wasn't really an issue with ...

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