Technical problem phone

[Beverly73]

• I just received a new Sim as the other one was damaged I received the same number but am unable to use my phone to make calls or received calls 

[Beverly73]

• I just received a new Sim as the other one was damaged I received the same number but am unable to use my phone to make calls or received calls 

[Schockwave]

Hello @Beverly73 ,

Welcome to the community,

Did you make sure that it was a replacement SIM card?

If you are unable to make or receive calls, I suggest you ring customer service and they should be able to sort this out for you, you can do this by either using Skype  or another phone with the free number below.

[Beverly73]

I have try to call ee and a message said not register on network 

[Beverly73]

I call 150 and I received a message saying not register on network 

[Christopher_G]

Hi @Beverly73 

Could you try calling us from another phone please?

Contact EE

Chris