Sim stoped working how do i get esim

Chrish500
Explorer
 
1 SOLUTION

Accepted Solutions
Northerner
EE Community Star
EE Community Star

Hi @Chrish500 

You need a sim before you can get an esim. 

https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Chrish500 

You need a sim before you can get an esim. 

https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.