Sim not working

1paddy
Visitor
 
5 REPLIES 5
Leanne_T
EE Community Support Team

Morning @1paddy 

Thanks for coming to the community 🙂

Is the SIM card pay as you go or pay monthly? 

Do you have no signal showing? 

Speak soon. 

Leanne.

Hi pay monthly signal comes and goes thats the strange thing.I put new sim in this morning and i could call numbers now it says no network

 

bristolian
EE Community Star
EE Community Star

Perform a manual network search when your phone says "no network". Does EE show?

Hello,

My SIM was working perfectly fine and now it isn't. I'm on a pay monthly contract and there is no symbol showing.

 

I haven't had a new SIM and I've turned my device off and on again.

 

Any idea how to solve this?

 

Thanks

Katie_B
EE Community Support Team

Hello @Monely

Thanks for coming here. 

Are you roaming or are you in the UK?

Have you been able to test your SIM in another device?

Speak soon, 

Katie