Sim card

[Lozza94x]

Hi, I recently got new phone in May and am now experiencing problems with my Sim. 

My phones states no Sim or service even though the sim is in the phone. 

I have restarted phone, turnt off and on and removed and put back the sim card into the phone but nothing has worked 

thank you 

[Chris_B · Accepted solution]

@Lozza94x  if your phone is stating no Sim then your Sim card is faulty and you need to request a replacement Sim card.  You can do this by calling customer services or by going to a local EE store with in date photo ID

[Lozza94x]

Thank you for your help