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Resolved! Busiest Home 1.6Gb with BT TV Package
Just tried to order Busiest Home Broadband, with BT TV, but was told that the system cannot support ordering the two together - anyone else verify this? You can order Busiest Home as broadband only, or order BT TV and a lower broadband package but wi...
unable to access my account Website/ app
Unable to access my account via app/website. Once i login it says unable to load your information. It has been 4 weeks now. EE technical team unable to help. All they said, raise a ticket and wait for 7 days to get it actioned. This is very frustrat...
SW40J WiFi Extender not connecting from more than 1m
Hi - been in IT for the last 30 years, so this really shouldn't be this difficult for me (although I am happy to be proven wrong!).I'm just having trouble getting the SW40J WiFi Extender to reliably connect over more than 1 meter from the main hub, w...
Slower speeds on passthrough with 5G HH70c?
Now this may just be me and having some intermittent results, but does the 5G HH70c switch from 5G to 4G in passthrough mode? I can get faster speeds on my iPhone 12 in 5G mode than I can connected to the HH70c in passthrough, with the test being d...
EE web app - Do more dashboard
On the "Do more" dashboard, on the Top ups panel, the information says you can pay with Paypal, Google Pay and Apple Pay. When I navigate to the Visit page and navigate through the payment process, it only presents my stored bank card.Has anyone eve...
Data Roaming Not Working Again and Can't Get Through to 150
How do I get EE to set up roaming so that it works each time I go abroad? I had the problem on holiday twice last year, again in January and now in the USA I find that I'm ok for calls and texts but data roaming won't work. Yes it's enabled on the ph...
EE app not working
How long until the ee app is back up and running
How to view/access more than 1 Broadband/landline a/c on EE
I have 3 accounts (Broadband & Landline) across 3 separate domestic properties. I have recently moved to EE as the BT contracts have renewed and BT is transferring all its domestic business to EE. On the MY BT portal, I could easily switch between th...
IPC6023 Error
I've had IPC error on tv since i got ee broadband and tv in November, spoke to EE multiple times, spoke to TMC multiple times, replaced tv box. On weekend had 3 engineers out which broke my broadband. Broadband is back up today and get the same error...
Latest from our Blog
EE Learn Live
This year Learn Live is back on Thursday 20th February at the White Rabbit, Shoreditch. What is Learn Live? Learn Live is an event aimed at 11-14 year old's (with their guardian), and an opportunity ...
Passkeys for your EE ID
This month we’re helping you get super secure with the launch of passkey. Set up passkey from the EE app (or the Profile section on ee.co.uk) and you’ll be able to use it to log in, instead of remembe...
Introducing the new Samsung Galaxy lineup - Powered by Galaxy AI
Introducing Samsung’s all new Galaxy S25 series, including the Galaxy S25, Galaxy S25+ and Galaxy S25 Ultra. The Samsung Galaxy S25 Series’ features the new One UI 7 interface, helping to simplify the...
New locations for 5G standalone
We’re bringing our 5G standalone network to 16 new locations before the end of the year with more locations to follow. That means EE’s most advanced mobile network will be live in more than 30 major...
