Sim Query

Billyno20 · ‎07-05-2025

I've upgraded my SIM only contract with ee. I did it online. It's asked me to confirm my postal address. Does this mean I'm getting a replacement SIM? Have tried contacting ee but gave up after 15 minutes. I wish I'd made the 10 mile trek to the ee shop....does anyone know the answer to my question...please.

Rach_H · ‎07-05-2025

Hi @Billyno20,

Welcome to the Community!

It is possible this is a security check, or your order might've gone through as an additional line, so it would be best to speak with the team, just to get this checked.

Rach

View solution in original post

XRaySpeX · ‎07-05-2025

It might just be a security check.

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Rach_H · ‎07-05-2025

Hi @Billyno20,

Welcome to the Community!

It is possible this is a security check, or your order might've gone through as an additional line, so it would be best to speak with the team, just to get this checked.

Rach