Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

SIM Only Bills

SussexAl
Visitor

‎11-06-2025 11:54 AM

Hi - I have an EE mobile (SIM only) and am charged separately for a SIM card to control a set of security gates.  I know the phone number for the gate SIM, but don't have an EE account number for it and never receive a bill for it. Every contact I try to make with EE is automated and thinks I'm wanting to talk about my phone SIM. I need to talk to someone about issues with the mystery account. Anyone know where I go? Cheers. 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎11-06-2025 12:06 PM

Is the separate gate SIM on contract or PAYG?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP