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Request for fancy number

Alee4524
Explorer
Hello, if there is a mobile number that is not currently allocated to anyone like this(6004524) in any code, then how can I register it with me or please buy it?
1 SOLUTION

Accepted Solutions
Michael_D
EE Community Support Team

Hi @Alee4524 

Further to @Chris_B's suggestion, you can also give our customer service guides a call, and they can check to see if the number is available on EE for you to take.

There is a charge for changing the number if it is available, with it being £86.81 for up to four of the the final digits, or from £511.20 if you wanted to search for a 6 digit memorable number.

Michael

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7 REPLIES 7
Chris_B
EE Community Star
EE Community Star

@Alee4524   Have you looked online to see if it’s for sale elsewhere?  You can always port it over to EE 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Michael_D
EE Community Support Team

Hi @Alee4524 

Further to @Chris_B's suggestion, you can also give our customer service guides a call, and they can check to see if the number is available on EE for you to take.

There is a charge for changing the number if it is available, with it being £86.81 for up to four of the the final digits, or from £511.20 if you wanted to search for a 6 digit memorable number.

Michael

Hi Michael,

What if the 6 digits wanted isn’t available with the first 5 digits issued for the initial phone number that’s being changed? Would the new number simply be offered with whatever first 5 digits are available in the EE network? If so does this mean in any cases it isn’t a 6 digit change but a an 11 digit change? 

Is it a case of calling customer service to see if the number is available then paying for the change there and then for an existing number, on let’s say a sim only monthly 30 day contract? Or is there a minimum contract the 6 digit change is available for? I assume/hope not since the 6 digit change is a premium charge so EE aren’t at a loss by doing so.

Thanks

@Michael_D furthermore if there are multiple numbers ending in the 6 digits are they offered to the customer to choose before the change? Or is only one offered at random?

can I start this search as a change to an existing number I have on an existing long contract, and once available numbers come back can I start a short sim only contract with a random number and apply for the change to that random number all in one go or do I have to wait a few days in between?

So finely can i get this number or not.?.

Chris_B
EE Community Star
EE Community Star

@Alee4524   You call as stated or you look online at places that sell phone numbers,      This is a public forum not EE  customer support.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Peter_W
EE Community Support Team

Hey there @terence1990.

If you opted to pay for a specific number with the last 6 digits as @Michael_D recommended, the first five digits (known as a prefix) would be assigned from one of a number of standard EE prefixes.

These specifically belong to different networks, so that's the reason you can only customise the last six digits.

Once you have paid for a specific number though, this is yours to do what you wish with.

You're welcome to take this number to other networks via PAC and use it for as long as you wish, but just be aware if you're in contract with us on your plan, you would need to either see out the contract term or pay an early termination fee.

This contract is on the plan though, not the number.

Peter