12-08-2026 09:18 AM
Hello! As the title says, I lost my SIM card (pay as you go) in April while travelling, but I have no way of calling CS to report it/ask to block my number because I can’t really download Skype or make proper international calls where I’m at atm. Is there any other way I can ask EE to block my number/request a replacement SIM? Thank you.
12-08-2026 09:26 AM - edited 12-08-2026 09:26 AM
Hi @HelpIneedsb
Please read here: https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap
Or go into any EE store.
Thanks
12-08-2026 09:30 AM
Yes, I understand that — I just have no easy way to make an international call and there are no ee stores in my area.