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Lost SIM but no way of reporting it

HelpIneedsb
Explorer

Hello! As the title says, I lost my SIM card (pay as you go) in April while travelling, but I have no way of calling CS to report it/ask to block my number because I can’t really download Skype or make proper international calls where I’m at atm. Is there any other way I can ask EE to block my number/request a replacement SIM? Thank you.

2 REPLIES 2
Northerner
EE Community Star
EE Community Star

Hi @HelpIneedsb 

Please read here: https://ee.co.uk/help/mobile/getting-started/sim/what-is-a-sim-swap

Or go into any EE store. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Yes, I understand that — I just have no easy way to make an international call and there are no ee stores in my area.