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Reporting a lost phone out of hours query

Catrober2
Investigator
Investigator

‎07-01-2023 10:50 PM

What number do you call to report a stolen phone with an EE sim on a Saturday night? The 150 number is not working, offices are closed. 

0 Helpful
14 REPLIES 14
James_B
EE Community Manager
EE Community Manager
In response to dpaul8122

‎13-06-2023 11:50 AM

Hi @dpaul8122,

I'm sorry to hear your phone has been stolen.

Please see  What should I do if my phone is lost or stolen? for help with reporting it.

James

0 Helpful
L405
Visitor

‎17-09-2023 05:43 PM

I have lost my phone, and am trying to report it stolen with the number quoted above, but have been on hold for 30mins. How exactly am I supposed to report my phone stolen if you won't answer your calls. How is there not an option to report it stolen online. Will you please answer your damn phone

0 Helpful
Christopher_G
EE Community Support Team
In response to L405

‎18-09-2023 07:34 AM

Hi @L405 

Welcome to the community.

Did you manage to get through to report this?

Chris

0 Helpful
ManpreetKaur3
Visitor

‎01-10-2023 02:23 AM - last edited on ‎01-10-2023 07:00 AM by EE Community Moderator

0***

[mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

0 Helpful
Katie_B
EE Community Support Team
In response to ManpreetKaur3

‎01-10-2023 07:01 AM

Good morning @ManpreetKaur3. 

Welcome to the community. 

Do you wish to report your phone lost/stolen?

Katie

0 Helpful