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Replacing to E-Sim - Only "Order Physical Sim" Button Shows Up

seymseym
Investigator
Investigator

I was using my physical Sim on my IPhone 14 device.

I decided to get an E-Sim, but the replacement page only shows up Order Physical Sim option.

1 SOLUTION

Accepted Solutions
Matt_124
EE Community Star
EE Community Star

Are you on Pay Monthly or Pay As You Go?

eSIM is unavailable on PAYG.

View solution in original post

3 REPLIES 3
Matt_124
EE Community Star
EE Community Star

Are you on Pay Monthly or Pay As You Go?

eSIM is unavailable on PAYG.

I am on Pay As You Go

Northerner
EE Community Star
EE Community Star

Hi @seymseym 

As @Matt_124 says this option is not available to you on EE PAYG.

Thanks 




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