Replacement sim before July

Gerryh72 · ‎30-06-2023

Haven’t recieved sim

Schockwave · ‎30-06-2023

Welcome to the community,

If you have requested a replacement SIM card, they are sent out by second class post.

If there is an EE high street store near you, you can go there with an ID and get a replacement SIM card.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

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Schockwave · ‎30-06-2023

Hello @Gerryh72 ,

Welcome to the community,

If you have requested a replacement SIM card, they are sent out by second class post.

If there is an EE high street store near you, you can go there with an ID and get a replacement SIM card.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

Alex_M · ‎30-06-2023

If you are a Pay Monthly customer and your phone supports it, you can also instantly get an eSIM online.

Thanks,
Alex

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